Jeffrey Receives 3 Surgeries through Lantern Benefit
Lantern member Jeff Q. has only positive things to say about his experience with the Lantern surgery benefit offered through his employer. In fact, he’s a repeat user with the following Lantern procedures under his belt:
- Back surgery
- Colonoscopy
- Hernia surgery
“I’m 62, and I wanted to try and get back into some reasonable semblance of shape,” Jeff says. “Lantern has been able to help me do that because of the ease of the process.”
Care Advocates Make Getting Surgery Easy
Jeff admits he’s gone overseas for procedures before to get away from the complicated American medical industry, but as long as he has Lantern, he’ll never need to do that again. To get started with Lantern, he notes all you have to do is place a phone call.
“You get on a call with an Advocate,” he says. “You tell them what you need. They take down your information and get back to you within a day. Then, you get assigned a full-time Care Advocate to help stay on top of everything for you and make sure everything goes smoothly. It’s pretty amazing.”
Lantern Care Advocates provide 1:1 support throughout a member’s journey with Lantern. They can help members schedule appointments, request medical records, book travel if needed and more.
Quick and Convenient Surgery Care
Lantern’s network includes more than 725 facilities across the United States, offering quick and convenient care to members.
Before contacting Lantern, Jeff had tried to work with Veterans Affairs for his back surgery and received an estimated wait time of nine months.
“I was in horrible pain,” Jeff says. “Lantern made it happen in two months, which is amazing. The speed at which Lantern works is probably the best, most important thing about it. The fact that I’ve literally not paid a penny for any of this is unbelievable.”
The fact that I’ve literally not paid a penny for any of this is unbelievable.”
Jeff Gives Lantern a Raving Recommendation
Jeff initially heard about Lantern from a coworker, and has since paid it forward, sharing his Lantern experience with any colleague who will listen.
“I know it sounds cheesy, but Lantern is a gift that our company has given us,” Jeff says. “Everyone hears about it from me.”
For each of Jeff’s procedures, Lantern handled the process from start to finish, with his Care Advocate even checking up on him after to make sure he was doing OK.
“Could I have done this without Lantern? Yes,” Jeff says. “Would I have wanted to do this without Lantern? Absolutely not. If you have an opportunity to work with Lantern, take it. It will be one of the smartest decisions you’ve ever made in your life.”
Could I have done this without Lantern? Yes. Would I have wanted to do this without Lantern? Absolutely not.”
