Sometimes, when you think you need surgery, the best outcome is discovering you don’t need it after all.
That was Alyssa’s experience. She was living with pain and limited mobility, and she worried the surgery she thought she needed would be financially out of reach.
After connecting with a high-quality specialist through Lantern’s Specialty Care Platform, Alyssa received unexpected news. Surgery wasn’t the right answer. Instead, her Lantern provider recommended targeted exercises and ongoing follow-up care to treat the underlying issue.
Ensuring members receive the right care, not just more care, is central to Lantern’s approach. For orthopedic conditions, Lantern surgeons recommend against surgery in approximately 30% of cases because a nonsurgical approach provides the better clinical option.
For Alyssa, that recommendation made all the difference. The exercises helped her return to her normal routine, and regular follow-up visits gave her confidence she was continuing to improve.
“I just want to thank Lantern for helping my healthcare be attainable and easy,” Alyssa said. “If it weren’t for Lantern, I wouldn’t have been able to afford surgery if I needed it. That’s why I really liked using Lantern.”
Today, Alyssa recommends Lantern to her coworkers because of the care she received and the provider who helped her avoid an unnecessary procedure.
“No one else does it like Lantern, because they really do care,” she said.
A COE Employees Will Actually Use: Your Playbook for Utilization
