A Look Inside Lantern’s Care Advocate Training Process [Video]
At Lantern, our white-glove experience for members starts with our Care Advocates. Each member gets paired 1:1 with a Care Advocate whose sole focus is ensuring the member’s journey flows as smoothly and stress-free as possible. This support enables your employees to focus on themselves, being with their families, and the one thing that matters […]
What Makes Lantern’s Member Experience Different [Video]
73% of U.S. adults report the healthcare system fails to meet their needs. 56% say they wait more than a week for an appointment. And that appointment isn’t easy to get. U.S. adults spend 8 hours each month coordinating care for themselves or their loved ones. When it comes to specialty care for cancer, surgery or […]
Key Takeaways: Why Cost Doesn’t Equal Quality in Specialty Care
Whether employees require a knee replacement, face a cancer diagnosis or need some other form of specialty care, the cost and quality of that healthcare can vary widely. But higher costs don’t always signal better care, leaving employers and employees vulnerable to overpaying without a guarantee of quality. In a recent Lantern webinar, we uncovered […]
Myriam and Juan’s Lantern Story: Savings and Support
Lantern member Myriam P. knew her husband Juan needed a procedure to help with his sleep apnea. Before she found out her company was getting Lantern, her family had to save and budget carefully to afford the procedure. But when Myriam talked with an HR teammate about Juan’s situation, she learned that Lantern was available […]
