1. Do you know your top areas of specialty care spend (i.e., surgery, cancer, specialty infusions, etc.)

Yes, we look at specialty care as a category
We know our top areas of spend but don’t consider specialty care to be a category
We don’t know our top areas of spend

2. What specialty care areas do you have a cost-saving solution in place for, such as a Center of Excellence (COE) or site of care optimization program?

All surgeries
High-cost surgeries only
Cancer care
High-cost medications, such as infusions
All of the above are correct
None of the above

3. How does your specialty care solution deliver ROI?

I’m not given any ROI metrics.
Soft-dollar savings: Utilization rate and avoided procedures.
I’m shown ROI through both soft-dollar and hard-dollar savings.

4. Do your employees have access to care navigators and support before, during and after a specialty care episode?

Not in place
Piloting
Somewhat established
Fully implemented

5. How far do employees need to travel to access providers through your specialty care solution/Center of Excellence?

We don’t have a COE in place
Most employees need to travel to use our solution
Our program has some local options, but around 50% travel
The majority of employees have local options
Not sure

6. How does your specialty care solution or COE define quality?

The solution assesses quality at the individual provider level as well as site of care
The solution assesses quality at the facility level
Quality metrics vary depending on the care category
I’m not sure

7. Do you proactively identify and engage employees who may benefit from specialty care before they enter a high-cost episode?

Not in place
Piloting
Somewhat established
Fully implemented